Shipping policy

1. Order Processing

  • Processing time: 5–10 business days

  • Made-to-order or handcrafted items may require additional production time.

2. Shipping Methods

  • Furniture items are shipped via freight or specialized carriers.

  • Smaller décor items may ship via standard courier services.

3. Estimated Delivery Time

  • United States: 15–35 business days

  • International: 20–45 business days

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

4. Shipping Costs

  • Shipping fees are calculated at checkout or displayed on the product page.

  • Free shipping promotions, if available, apply only to eligible regions and order values.

5. Customs & Duties

  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

6. Delivery Responsibility

  • Customers must ensure accurate shipping details.

  • Banyanboo is not responsible for delays or losses caused by incorrect addresses.

7. Tracking

  • Tracking information will be provided once the order has shipped.